overall is great, friendly staff good breakfast and comfortable room. Just the location is not convenient,have to walk around 10 mins to reach orchard road.
It was an excellent experience in the stay. All staff were very well trained and provided an impressive service. Two things bothered me were, the roof top pool was under renovation ( bad timing) and the mattress was too soft that gave me back pain for days. However, Four Seasons Singapore is an absolutely five star hotel and I would love to share this experience to friends and family.
Couldn't be better. All thumbs up
Just want to comment about the staff in this hotel. I've never come across a hotel where they are so attentive to my needs. Even hotel brands from similar category, they have not surprised me this much with their attention to details. While I was out having lunch, the housekeeping people came. They nicely replaced my magazine that I've used as mouse pad with a proper one. Something that never occur to me at all. Then when they noticed the cables on my table was everywhere, they tie my cables with a cable clip. Ensuring that my table is neat and comfortable to work with. When checking out, their bellboy checked if we require a cab when retrieving our luggage from our room. We didn't follow him to lobby immediately but I think they take make effort to check and once we're done with check out, our bags are already in the car boot. So we just need to ensure that the bags are all there in the boot and jump into the cab. All these are done without being asked. It's really good that we don't have to keep giving instructions or prompt anyone to do so. Keep up the good work! The only downside about this place is the breakfast buffet. It's spread isn't great maybe because there aren't a lot of guests that take up this option but there are still room for improvement on the spread.
Excellent services and location. Whatsoever, it will be great if the hotel care more about guest anniversary such as birthday, etc.
The best service and room. Not big hotel but I really love it.
I reached hotel at 6pm, and request to have late check-out. The front desk staff is very helpful, and understanding about my situation (my flight time is late evening by next day), so special offers us to check-out at 3pm. For me, it's the great service what he did, just the most important thing: understanding what customers need, then provide the best possible service they can.
Nothing to say about Four Seasons, it is truly a great hotel with amazing room decoration, quick room service, attentive staffs, almost perfect, but Some slightly not good like lack of basic amenity like comb, razor which are normally provided in other Four Seasons in Asia.
Excellent. Staff were attentive and friendly. Porters were friendly and helpful. Location of the hotel is top notch - just next to orchard shopping belt.
I have stayed at the Four Seasons Singapore on many a visit to the island and have never been disappointed. The staff is always friendly and helpful. The service is always amazing. And the rooms are crisp and clean and completely luxurious.
My stay was excellent. I cannot complain but for one thing: the hotel charges for WiFi access. Life has changed since internet came along and more places are granting service free of charge. Four Seasons would be well-advised to do so.
Family occasion meet for Xmas. Good surroundings used the pool and gym facilities often. Breakfast was highlight of day.
From our arrival at the hotel to the time we collected our bags from storage the next evening, the staff at the Four Seasons were fantastic. Nothing was too much trouble. Orchard Boulevard is a great location, 5 minutes walk from the hustle and bustle but still a nice quiet area. I will definitely be looking to stay here again next time i'm in Singapore.
hotel with satisfaction guarantee. one of my favorite hotel
