room is okay but a bit boring and check in and out took so long. big counter but only 2 staffs run around working. lift took so long to go anywhere. 1 night and don't think i will come back.
I was upgraded to a suite which the check in staff was very friendly to do, unfortunately there seemed to be a big group of Indians that decided to have their discussions on the corridors between the rooms , as many people complained hotel staff was called to help but it didn't help, I will never again stay and will not recommend this hotel to anyone breakfast was a nightmare as well, all trays empty most time
Stayed here twice last few weeks with family. Pros: Decent facilities, great location, convenience of restaurant, 7/11, taxis, shopping malls. Cons: Lousy wifi, non-tower section does not have wifi at room, dining gets very crowded in the morning, cleanliness of the room is not upto mark, amenities are quite old, front desk service needs improvement.
The vast building may be impressive, but when u have to walk 150 metres just to get to the lift, well....!!!Obviously the management don't believe in investing in their staff, who were very much amateurs.Please provide some training and professionalism.Outside the room the lift bell sounds all night and the many uncontrolled African and Arab children make a lot of noise.In the restaurant I asked for a omlette with onion and tomato, but, no tomato today, she says.(4 star hotel?). Some of the receptionist (maybe) smile, but they take great care not to do this in front of the guests.
I'm a regular visitor - however experienced two improvement areas : 1. Shortage of food in breakfast and long time to replenish - and few items never came back! 2. Even 1 hr extention for check-out was granted to me - remember for numerous occassion when I had to wait for my room to get ready. Indeed upset this time.
This hotel looks great. It's great for people with budget and yet wants to stay in nice hotel. BTS nearby and it is very accessible to many other places, with great bars and restaurants nearby!
Great location friendly staff. The hotel was neat and clean as well, room service was excellent and the food ordered in hotel was inexpensive as well
Rooms need some renovation, dirty badrooms and the hotel smells bad, checked out after 1 day
This place is old and in need of a remodel. I'm sure back about 20 years ago it was great and worth over $200 a night. I would have been upset if I spent that kind of money. Location is great for BTS and entertainment is close by. If you get a great deal then it's probably a good place to stay.
Clean, functional renovation for this old lady of Sukhumvit Hotels. Good price and service. However in the need to cater to package tours they seem to be allowing guests to have 3-4 children in room with parents and make no attempt to manage these guests as kids use hallways as playgrounds. Toys, eating noisy. Not the kids fault but hotel should manage this as it did not seem to be isolated instance.
perfect location, 1 min to BTS, taxis n tuktuk readily available, proximity to major malls.
Stayed in standard room, the room was a bit disappointing and didn't live up to photos on Agoda, there was very much noise from other rooms and from corridors throughout whole night I would consider staying again but it would not be first choice Paul, Denmark
